Is surgery the only option? How long will it take to recover? How do I find the best hospital? When it comes to surgery, there are a lot of questions. Welvie created a six-step process that empowered people to make informed decisions about elective surgery. By helping people get the best diagnosis, find the right specialist, select a hospital, and prepare for surgery and recovery, Welvie guided users to make the best possible decisions for themselves.
Welvie’s six-step process was expertly designed by physicians based on decades of research and medical practice, so it was scientifically sound, but complex. Monaco Lange was brought in to transform the process into an easy-to-understand, welcoming, and helpful experience for healthcare consumers.
Approaching the challenge through design innovation, we crafted a multimedia website that created a distinct path of engagement so users would have a customized experience. Through videos, Q&As, and easy-to-understand graphics, the interactive process delivers insight and information in a way that’s human and compassionate. Armed with a clear understanding of their options, people are empowered to make decisions that are best for them.
Adopted by major national healthcare companies
Thousands of unneccesary surgeries and painful recovery avoided
Millions of dollars saved in elective surgery costs
Millions of users